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PAYMENT INFORMATION

Payments can be made by credit card or bank transfer/deposit. We accept Mastercard, Visa, and American Express. 

Credit card transactions are processed by DPS Payment Express for maxiumum security.

When paying by credit card you will be redirected to the DPS site to enter your card details to enter your card detail securely.

 

BANK TRANSFER PAYMENT

Our account details for bank transfer/deposit are:

Westpac Bank
ELP Retail Ltd.
03-0275-0642125-00

Please enter the ORDER ID (found on the last page of the checkout) in the 'particulars' section of your bank form.

Bank transfer/deposit  can usually be done with online banking, phone banking or at you local bank branch. Please check with your bank for details. It will be most straightforward for customers with New Zealand bank accounts.

All items will be shipped after payment is received.

GST

New Zealand GST (Goods & Services Tax) of 15% is included in all prices shown on this site. GST exlusive amounts will be shown in the sub totals on the checkout confirmation page before GST is added to the final total.

HOW CAN I UPDATE/VIEW MY ACCOUNT?

By clicking the Account link at the top. You will be prompted to login with your email address and password if you are not logged in already.

WHAT IF I FORGET MY PASSWORD?

You can use the Forgotten Password link below the password entry box on the log in page.

A new passwrod will be generated and sent to you by email to the address you registered with. You can change your password on the account page if you wish.

If you forget the email address you registered with please contact us.

WILL YOU SEND ME EMAILS?

We will only send you emails when you place an order, register for an account or if there is a problem with your order unless you opt in for our email newsletters.

Please refer to our Privacy Policy for more information about our use of your personal information.